Refund and Cancellation Policy:
We at And She Bakes Too appreciate your trust in us to provide delectable desserts for your special occasions. To ensure a smooth experience, please familiarize yourself with our refund and cancellation policy:
Cancellation Policy:
Full Refund (Cancellation within 48 Hours): If you need to cancel your order, please do so at least 48 hours before the scheduled pickup or delivery time. Cancellations made within this timeframe will be eligible for a full refund.
Forfeiture of Payment (Cancellation within Less than 48 Hours): Cancellations made less than 48 hours before the scheduled pickup or delivery time will result in the forfeiture of the full payment. However, in certain cases, we may consider a partial refund or provide store credit on a case-by-case basis.
Refund for Quality Concerns:
We make every effort to ensure the quality of our desserts. If you believe there is a quality issue with your purchase, please contact us within 24 hours of receiving your order. We will review your concerns on a case-by-case basis.
No Refunds for Personal Taste:
We do not offer refunds for desserts based on personal taste, as taste preferences can vary.
Handling and Transport:
Once a dessert leaves our bakery in perfect condition, we are not responsible for any damage that may occur during transportation or handling.
By placing an order with And She Bakes Too, you acknowledge and agree to the terms outlined in our refund and cancellation policy.
Thank you for choosing And She Bakes Too for your sweet indulgences. If you have any questions or concerns, feel free to contact us at orders@andshebakestoo.com.